Woman claps back after traveling to Jamaica during hurricane Melissa then complaining about food

A travel agent has clapped back after traveling to luxury resort in Jamaica during hurricane Melissa, then complaining about the food given to them during the storm.

TikTok user Jourdain, who goes by the username @travelwithjourdainhas been documenting her time at a Sandals Resort in Jamaica’s South Coast as Hurricane Melissa makes landfall as a Category 5 storm.

Jourdain arrived on Friday with her husband; the record-breaking storm struck the west coast of the island around 1pm ET on Tuesdayand will now move over Jamaica bringing fearsome winds, floods and a huge storm surge.

On Monday, before the storm hit, Jourdain documented herself from her hotel room in a video that reached over 178,000 views, explaining that Sandals had them fill out a form for meal delivery.

She added that on Saturday, they had a briefing meeting with the resort, where they were told that they would have to stay in their room Sunday night through Tuesday.

They also had moved all the guests into one building, she explained in the comment section of her video, and detailed that her room only had two windows and sliding doors for the balcony, with the bathroom being separated by another wall.

Jourdain showed what their delivered breakfast looked like, which included sausage, potato, bacon and eggs, as well as an assortment of pastries.

It also included fruit, cookies, and a salad, which Jourdain pointed out had no dressing on it.

The rest of their food was set to be delivered later that afternoon, though the travel agent said that they were ‘stocked’ with bottles of water, juice and other snacks.

While she said that she did not expect them to deliver food, and was grateful for it, her video received backlash, as many slammed her for speaking about the lack of dressing on the salad.

Others have bashed her for traveling to Jamaica in the first place with the storm headed towards the island.

The comments on the initial video have since been turned off.

Later on Monday night, Jourdain provided an update from her hotel room, explaining that by 6.30 pm, it was windy, rainy and completely dark outside.

She was eating the dinner provided to her, which was made of steak, fried chicken and potatoes.

She said that they had been passing the time by playing cards and eating. They also had their essentials ‘ready to go’ and locked their balcony door.

Jourdain gushed about how well Sandals had been treating them, explaining that the resort even gave them a cell phone after they discovered that the phone in their room didn’t work.

On Tuesday morning, she provided another update to followers, explaining why she had chosen to come to Jamaica in the first place and clapping back at some of the backlash.

She said that at the time, the hurricane path was unknown, and was supposed to head towards Kingston before it shifted.

‘Was it the smartest thing for us to do to come here? Probably not,’ Jourdain said.

‘But that is something that we chose to do, this was not something that I could just cancel my trip and then just do in a couple more weeks because we both work in healthcare,’ she added of her and her husband.

‘We both have our schedules until January at this point, so trying to rearrange another week vacation was just not in the works.’

Jourdain claimed that she had called Sandals two days before she left, and they had said that she would have had to pay a fee if she canceled because there was no update about the hurricane yet.

‘That means I would have had to pay another $200 per person to try to move the trip, and I don’t even know when we could have gone,’ she explained.

‘I understand that it frustrates people and I understand that people are trying to make sense of it, but this is what we did,’ Jourdain continued.

‘Truth be told, I did not get an email from Sandals about when we could move our trip or if I wanted to move my trip, until our second leg of our flight, which was in Atlanta. So there was nothing I could do.’

The Daily Mail has reached out to Sandals for comment.

She explained that by the time they had learned that the resort would be shutting down, the airports had closed.

Kingston Airport closed on Saturday night, while Montego Bay Airport closed at noon on Sunday.

‘By 7 am, when we were looking at flights, there was nothing to take us home,’ she continued, sharing that they were ‘stuck’ there.

At the end of the video, she expressed how grateful she was to the Sandals hotel workers and those who were taking care of her.

She said that she had been asking the workers if they needed anything and that they were praying for their family.

Jourdain certainly isn’t the only traveler stuck at this Sandals resort.

Another American stuck at the Sandals resort during the hurricane spoke about her experience to The Houston Chronicle.

Amanda Tessoff, from Michigan, said that after she and her fiancé arrived on Thursday night, she was encouraged by the resort to find flights home, but they were thousands of dollars.

‘It was kind of our choice, kind of not our choice,’ she said.

Earlier on Tuesday, meteorologists confirmed Melissa was now more intense than Hurricane Katrina, which caused an estimated $125 billion worth of damage and killed 1,392 people when it struck New Orleans in 2005.

So far, multiple deaths have been reported. Locals have been warned to shelter indoors, with 185mph winds, flooding and huge ocean surges all forecast.