Viral call recording app taken offline after exposing user data
Viral call recording app taken offline after exposing user data
Earlier today, we covered the skyrocketing success of Neon, an app that pays users in exchange for recording their phone calls. Now, the app has gone offline, following the discovery of an egregious security breach. Here are the details.
For the past few days, Neon Mobile has been making waves at the App Store, promising to pay “hundreds or even thousands of dollars per year” to users willing to share their audio conversations so that they can sell this data to AI companies.
As of this morning, the app ranked 7th overall on the App Store’s free charts, and 2nd in Social Networking. Now, it has gone dark following TechCrunch’s discovery of a serious flaw:
“But now Neon has gone offline, at least for now, after a security flaw allowed anyone to access the phone numbers, call recordings, and transcripts of any other user, TechCrunch can now report.”
Discovering the flaw
As TechCrunch explains in detail in the original storyduring the process of reporting about the app,their reporters decided to look into Neon’s inner workings and data flows.
After noticing they were able to intercept data about their own calls, they also managed to trick Neon’s servers into handing call records and metadata from any other user:
“This metadata contained the user’s phone number and the phone number of the person they’re calling, when the call was made, its duration, and how much money each call earned.”
To make matters worse, TechCrunch also revealed that, based on the transcripts and call recordings it accessed, some users were trying to game the app and maximize their payouts by secretly recording real-world conversations of people who didn’t know they were being recorded.
As the reporters alerted Neon’s founder, Alex Kiam, about the security flaw, he took the app offline and contacted users informing them that the app would be temporarily taken down. However, he failed to mention the data breach:
“Your data privacy is our number one priority, and we want to make sure it is fully secure even during this period of rapid growth. Because of this, we are temporarily taking the app down to add extra layers of security,” the email, shared with TechCrunch, reads.
TechCrunch reached out to Apple and Google about the app’s predicament, but hasn’t heard back from either company. The site also says that it is not sure whether the app will come back online.
Did you download Neon? Let us know in the comments.
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